Terms & Conditions

• The majority of adult and kid’s classes are hands-on cooking classes, which means each participant will have their own cooking station, knives and other cookware, as well as ingredients. Occasionally, but not often, participants might have to share ingredients with classmates.
• Chef’s Table is a sit down dinner where the chef discusses and serves dishes he or she has made. This is not a cooking class.
• Demonstration Cooking Class is NOT a hands on cooking class. Participants sit and watch food that is being cooked in front of them.

• Masks are optional.

Recipes for each hands-on and demonstration cooking class will be emailed 24 to 48 hours after the end of class, in the form of a URL.

For almost every class held in the store for adults and kids we take a photos and on occassion film video for promotional purposes. By signing our Policy and Disclaimer at the beginning of the class, you hereby give permission to Cookology to use your name and photographic likeness in all forms and media for advertising, trade, and any other lawful purposes.

All adult classes and classes for children aged 8 and up, use knives under the supervision of our professional chef instructors. Knives are used in a professional manner for food preparation only, and allow class participants to improve food preparation skills. We reserve the right to remove anyone we feel is a danger to themselves or others. Please do not allow your child who is 7 years old or younger to participate in a class above their age that involves knives. If we are not made aware of their age they could severely hurt themselves, as their brains have not developed the ability to properly hold an standard 8″ multi-purpose chef’s knife. If you would like to participate we will be glad to give them a smaller knife, but please let us know.

You may not participate in any class wearing open-toed shoes such as sandals, high heels, flip flops, etc.   Crocs brand or other similar sandaled shoes are also prohibited. We reserve the right to remove anyone without closed-toed shoes without a refund or credit.

• Class cancellations must be received in writing e-mail ([email protected])
• Need to cancel 8 days or more before class? You are eligible for a refund.
• Need to cancel within 7 Days to 3 days before class? You are eligible for a credit but no refund.
• Need to cancel with only 2 days notice? You are only eligible for a credit but no refund.
• Need to cancel within 24 hours of class or event? You are not eligible for a refund or a credit.
• INCLEMENT WEATHER: If we cancel class it’s because the roads are not safe. Specifically, there is ice on the ground or temperatures at or below freezing during class times which will make driving treacherous for the customer and our staff. Class credit will be issued or classes will be moved to a later date.
• Team Building Cancellation: Check your contract for terms, but if you cancel within 24 hours before your event, the full amount with all taxes and service fee will be charged.

• Please arrive 10 minutes prior to your class.
• We offer a 15 minute grace period for all of our clients. If you arrive for your class more than 15 minutes late you will NOT be allowed to enter the class and you will NOT be issued a credit or refund.

CAMP REFUND POLICY

• If you have to cancel for any reason, cancellation fees are based on how far in advance we receive your cancellation notice via phone or email cancellation.
• 76+ days prior to camp date – 100% Credit or Refund of original camp price
• 61-75 days priorto camp date –  50% of original camp price
• 31-60 days prior – Refunded or Credited 25% of original camp price
• 0-30 days prior to camp date- NO REFUND OR CREDIT
• No refunds will be given for partially cancelled/attended camps regardless of illness or emergency. However you can transfer the class to other friends or family members.
• Exceptions to this policy cannot be made for any reason, including personal emergencies.
  • The reason we do not refund 30 days ahead of time is because we have ordered the food and hired staff to accommodate the camp based on headcount, and doing so ahead of time keeps costs low so that we can offer the camp at a reasonable price.

Class credits can be used for the purchase of another class of equal or greater value within 12 months from date of issuance. Class credit cannot be used to purchase store merchandise.

Class fees must be paid at the time of registration either online, in-person or over the phone; as classes are filled on a first-come first-served basis.

Cookology reserves the right to cancel or reschedule classes due to any reason. In case of cancellation, students will be notified and full refunds or class credits will be given.

In the event that the birthday is canceled the $250 deposit cannot be refunded, but customer is allowed two more chances to change the date of the birthday. If this does not take place, then customer forfeits deposit.

In the event that the corporate class is canceled the $250 – $500 deposit cannot be refunded, the date can be changed once. In the event of a second cancellation, we will discuss options.