Cancellation Policy

  • Class cancellations must be received via phone or e-mail  (703) 433-1909 AT LEAST SEVEN DAYS IN ADVANCE of class in order to be issued a REFUND.
  • Cancellations received AT LEAST 48 HOURS IN ADVANCE are eligible for CLASS CREDIT.
  • No refund or credit will be given for cancellation notice given less than 48 hours before class FOR ANY REASON.
If you have to cancel for any reason, cancellation fees are based on how far in advance we receive your cancellation notice via phone or email cancellation.
  • 61-90 days prior – Cancellation Fee of 50% of original camp price
  • 31-60 days prior – Cancellation Fee of 75% of original camp price
  • 0-30 days prior – Cancellation Fee of 100% of original camp price
  • No refunds will be given for partially cancelled/attended camps
  • Exceptions to this policy cannot be made for any reason, including personal emergencies
Class credits can be used for the purchase of another class of equal or greater value. Class credit cannot be used to purchase store merchandise.
Class fees must be paid at the time of registration either online, in-person or over the phone; as classes are filled on a first-come first-served basis.
Cookology reserves the right to cancel or reschedule classes due to any reason. In case of cancellation, students will be notified and full refunds or class credits will be given.

Please do not risk your life to come to a cooking class. We will make the determination the day of the class, no matter what the weather channels are calling for. If we cancel the class we will try to rebook you into the exact class a week or more later, or we will add credit to your account.

The 6% service fee added to your total helps cover our operating costs, so Cookology can provide you with excellent customer service while maintaining a secure and convenient website for you to sign up for our cooking classes!

General Questions

Nothing. Our one requirement in every class is closed-toe shoes. No sandals, or open-toed shoes of any kind will be allowed into the kitchen. Please wear comfortable clothing. We recommend, but it is not mandatory, that you wear long sleeves.

  • To book a child’s birthday party or private cooking lesson, call 703) 433-1909. ext. 1, to speak with our birthday coordinator.
  • To book a Team Building Event or Adult Birthday, call 703) 433-1909.ext. 2, to speak with our Special Events Director, Deb Claybrook.
  • To speak to the owner: Maria Kopsidas, please send her an email.

If you didn’t feel welcome, or the class didn’t meet your expectations, then we ask that you let us know right away. Please accept our apology in advance, so that we may improve our service to you.

If you’d like to come back we have a very generous discount for those who want to share our awesome with their friends on Facebook, Yelp, Trip Advisor, Google, etc.  Once you’ve completed your review, we will extend a discount for your next class. Please call us at 703) 433-1909 or email us!

Any items prepared at Cookology may be served raw or undercooked based on your specifications and tastes, or may contain raw or undercooked ingredients. Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness.

Newly purchased Cookology Gift Cards do not expire.

Cookology Gift Cards may only be redeemed for Kids and Adult Cooking Classes at Ballston Quarter or Dulles Town Center. They may not be used for payment for a Birthday Party, Corporate Team Building Event, or any other Private Event held at Cookology.